Plumbers, Gasfitters
and Drainlayers Board
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Website privacy statement

Website privacy statement

Privacy Website Statement

This privacy statement applies to personal information collected through the Plumbers, Gasfitters and Drainlayers Board website (


Purpose and scope

The purpose of this privacy statement is to let users of this website know when the Board may collect personal information and what it may do with it. The Board does not use, share, or disclose personal information collected or received through this website except as set out in this statement.


Collection, storage and use

No need to disclose personal information

You can use the Board’s website without disclosing any personal information.

Public register

Under the Plumbers, Gasfitters, and Drainlayers Act 2006 (Act), we publish the names, status, licence histories, and disciplinary information about plumbers, gasfitters and drainlayers in a public register on this website so that anyone can find a suitable practitioner or check that a person is currently registered and authorised to complete sanitary plumbing, gasfitting or drainlaying work.

Register of self-contained vehicles

Under the Act, we must publish details in relation to vehicles that have been certified as self-contained (upon search of a particular vehicle) on the register of self-contained vehicles (SCV Register). Personal information collected and stored in the SCV Register is limited to the name and the address of the vehicle owner. That personal information is not publicly searchable. The name of a vehicle owner is searchable only by self-containment certification authorities appointed by the Board in accordance with the Act, and enforcement officers appointed by enforcement authorities in accordance with the Act. The Board is able to access both the name and the address of a vehicle owner.

To read the SCV Register’s dedicated privacy statement, please visit

You may access any information held about you in the SCV Register by contacting the Board in accordance with the process set out below.

Voluntary disclosure of personal information

As a user of the Board’s website, you may choose to provide personal information through this website (e.g. in comments, questions or feedback). This information will only be viewable by Board staff and any third parties for authorised purposes. Collection of personal information The Board may ask or require you to provide personal information when you complete an online form. If you choose not to provide information where it is required, the Board may not be able to provide the service for which the information is being collected (e.g. may not be able to grant your registration or issue you with a licence).

Holding of information

When you provide personal information, it is stored and kept secure in accordance with the Privacy Act 2020. Any third parties who may have access to that information for authorised purposes will be subject to the Board’s information security and privacy requirements.

Disclosure of information

The Board will not share personal information that is provided or collected through this website unless it is necessary to do so for the purpose for which the information was provided (e.g. to investigate a complaint), the person who has provided the information has consented to its disclosure, or where disclosure is required or permitted by law.

Use of personal information

The Board will only use personal information provided or collected through this website for the purpose it was provided it, for other reasons permitted under the Privacy Act (e.g. for a directly related purpose), or where the use is required or permitted by law.

Records and retention of personal information

The Board will only retain personal information for as long as it is required for the purposes for which it was collected.


Rights of access and correction

Your rights

You have the right to:

  • find out from us whether we hold personal information about you
  • access that information; and, if applicable
  • request corrections to that information.

If the Board has a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought but not made.

If you want to check your personal information that we hold, please write to:

Privacy Officer

Plumbers, Gasfitters and Drainlayers Board

PO Box 10655

The Terrace Wellington 6143

For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, please visit the Privacy Commissioner's website.


Statistical information and cookies

Statistical information

We may collect statistical information about your visit to help us improve this site. This information is aggregated and does not identify you. It includes:

  • your IP address
  • the search terms you used
  • the pages you accessed on our site and the links you clicked on
  • the date and time you visited the site
  • the referring site (if any) through which you clicked through to this site
  • the device you used to access the site
  • your operating system (e.g. Windows XP, Mac OSX)
  • the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox)
  • incidental matters such as screen resolution, the release of your installed Flash version and the language setting of your browser.


Browser or ‘web’ cookies are small text files that are sent by a website and stored on your computer's hard drive. Cookies are generally used to improve your experience of a website (e.g. by remembering preferences you have set) and to track site usage.

The Board does not use cookies on this website to gather any personally identifiable information. We only use cookies to gather data about trends in site usage.

You can manually disable cookies at any time by checking your browser's 'Help' to find out how (disabling cookies will not affect your ability to use this website).


The Board’s website has security measures in place to prevent the loss, misuse and alteration of information under its control. In order to maintain the cyber security of the Board’s systems and information, those systems are subject to ongoing monitoring (including activity logging), analysis and auditing. The Board may use information about your use of the website and other IT systems to prevent unauthorised access or attacks or to resolve such events. The Board may utilise services from one or more third party suppliers to monitor or maintain the cyber security of its systems and information. These third-party suppliers will have access to monitoring and logging information as well as information processed on the Board’s website and other IT systems.