and Drainlayers Board
Make a complaint
Submit a complaint online
Gather your information, including any attachments you want to submit with your complaint, and click through to the formal complaint form.
Prepare any information you have to support your complaint - this could include:
- Compliance documentation
- Remedial reports
As much proof as possible is really helpful.
To assess your complaint, a range of photos is really helpful for us.
Tips for good photos:
- Context is key, include photos of the area surrounding the issue
- Including a measurement in the photo i.e. with tape or ruler
- Clear, well lit photos
- As many angles of the issue as possible