It is essential that you understand the following points
Take a look at the checklist before proceeding to the complaints form.
Let the Board know about any person or company that you believe has carried out plumbing, gasfitting and drainlaying work that is not compliant.
By making a complaint online you agree
If your complaint progresses to a disciplinary hearing, the tradesperson may be:
If your complaint progresses to a District Court prosecution, and the person is found guilty of carrying out restricted work without a license, the subject can be fined up to $10,000.
Alternatively, use the R.A.C app
The report-a-cowboy app (R.A.C) provides a direct link to Board investigation teams and users can remain anonymous when submitting photos and video evidence of illegal work sites, false advertising, and more.
Send your complaint by post
Download and complete a printed complaint form and send it via post to the Board.
To log in all you need is your licence number and password.
Enter your username (the 5 digit number on your licence card) and password. Click ‘Go’. If you can’t remember your password, click ‘Forgot My Password’ and follow those steps. If you need further help let us know on 0800 743 262 or email email@example.com