The Board runs an independent, fair process for dealing with complaints about the conduct of plumbers, gasfitters, and drainlayers.
This process applies to the following people:
See the law on complaints and discipline in relation to plumbers, gasfitters, and drainlayers below:
Sanitary plumbing, gasfitting and drainlaying are regulated industries in New Zealand and it’s illegal for anyone to do this work unless they are authorised by the Board.
Note: please make sure you have checked the above list of things the Board can't consider eg: Complaints in relation to contractual, billing, invoicing disputes and requesting replacement and/or repairs.
To log in all you need is your licence number and password.
Enter your username (the 5 digit number on your licence card) and password. Click ‘Go’. If you can’t remember your password, click ‘Forgot My Password’ and follow those steps. If you need further help let us know on 0800 743 262 or email email@example.com