Plumbers, Gasfitters and Drainlayers Board

Do it Online...

Free Phone 0800 743 262

Make a complaint about a plumber, gasfitter, or drainlayer

This section provides information about:

  • who can make a complaint
  • who a complaint can be made about
  • what kinds of complaints can be made
  • how to make a complaint
  • what orders the Board can make
  • what the Board does once it receives a complaint

Frequently asked questions

Who can make a complaint?

Who can a complaint be made about?

What kinds of complaints can the Board accept?

What orders can the Board make?

How do I make a complaint?

What does the Board do when it receives a complaint?

The Boards guide to how disciplinary proceedings work

Other Information

It's the quickest and easiest way to make a complaint

Cut the paperwork. Use the App to send your complaint directly to the investigations team for immediate action. Download the app today free! The R.A.C app is available through the App Store and Google Play.

Download App

Get the download link for the R.A.C app sent by text directly to your mobile phone CLICK HERE (type your mobile # in the email header).

Frequently Asked Questions

Contact the Plumbers, Gasfitters and Drainlayers Board

Phone: 0800 743 262, Email:, Post: PO Box 10655, The Terrace, Wellington 6143
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