Plumbers, Gasfitters and Drainlayers Board
Freephone 0800 743 262

Complaints

Make a complaint about a plumber, gasfitter, or drainlayer

The Plumbers, Gasfitters, and Drainlayer’s Board runs an independent, fair process for dealing with complaints about the conduct of plumbers, gasfitters, and drainlayers. This process applies to the following people:

  • registered plumbers, gasfitters, or drainlayers
  • plumbers, gasfitters, or drainlayers who hold provisional licences
  • plumbers, gasfitters, or drainlayers who were registered at the time of the relevant conduct but are not anymore
  • plumbers, gasfitters, or drainlayers who are already subject to a Board order in relation to plumbing, gasfitting, or drainlaying work.

NOTE: the law on complaints and discipline in relation to plumbers, gasfitters, and drainlayers is set out in Part 3, Subpart 1 of the Plumbers, Gasfitters, and Drainlayers Act 2006.

Make a complaint about a plumber, gasfitter, or drainlayer
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Advise the Board about someone who may be unlawfully carrying out plumbing, gasfitting or drainlaying work

 
If you have a concern that someone has unlawfully carried out sanitary plumbing, gasfitting or drainlaying, the Board may be able to consider such concerns but does not deal with them under the process set out in the complaints section.
 
Advise the Board about someone who may be unlawfully carrying out plumbing, gasfitting or drainlaying work
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Contact the Plumbers, Gasfitters and Drainlayers Board

Phone: 0800 743 262, Email: registrar@pgdb.co.nz, Post: PO Box 10655, The Terrace, Wellington 6143
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